Experience Seamless Journeys with DriveU

DriveU offers a dedicated student taxi service ensuring quick and secure campus journeys. Discover how we prioritize your safety with our reliable transport solutions.

Ensuring Student Safety

Ride with Confidence

Your safety is our top priority. At DriveU, we offer reliable and swift transportation dedicated to the student community for a secure journey between campus and home.

Comprehensive Safety Protocols

Learn about our commitment to safe travel here.

Tailored Student Services

Discover our service customization options focused on student needs.

Track Your Rides

Stay updated with real-time tracking for every trip.

Easy Booking Tools

Experience quick and convenient booking via our user-friendly app.

Student Rider Guidelines

At DriveU, our commitment is to get students to campus efficiently and safely. Here are key expectations for riders:

Make reservations early to ensure timely pick-ups and smooth operations.
Enter correct location details to assist our drivers in easy navigation.
Show courtesy and respect to drivers for a positive journey shared by all.
Follow safety instructions diligently to protect your own and others' safety.
Communicate any issues immediately to aid us in enhancing our service.

Uphold these standards to help DriveU maintain excellence. Details include:

During peak times, book rides at least half an hour before the required time.
Keep your contact details current for effective communication.
Ready yourself for pick-up five minutes before your scheduled time.
Comply with local health guidelines, including mask mandates when necessary.
Use our feedback form to tell us about your trip experience.

Terms of Use

Welcome to DriveU, your dedicated student taxi service for swift and safe campus commutes. Please find our service terms outlined here to ensure a seamless experience.

Eligibility Criteria

Our taxi services cater specifically to students attending participating colleges and universities. Registered students are required to show a valid student ID when asked.

Booking and Cancellation Policy

Bookings can be made through our How It Works page or via our mobile app. To cancel a ride without incurring a charge, please provide notice at least 24 hours in advance.

Safety Commitment

We prioritize your safety. All our vehicles undergo regular inspections, and our drivers receive professional training. Passengers are expected to maintain a respectful environment onboard.

Payment Methods

Pay via credit/debit card or recognized digital wallets at booking time. Refunds and adjustments follow our Terms of Service policy.

Get in Touch

For more details on our terms, please contact us. Our support team is ready to assist you in making the most of our services.

Legal Details

DriveU Commitment

At DriveU, we prioritize your safety and convenience. Trust us to provide secure transportation to and from campus.

Explore Our Policy

Service Suspension Notice

At DriveU, ensuring a safe and reliable journey for all students is our priority. We may suspend services for reasons such as:

Improper conduct: Any unauthorized actions or disruptive behavior.
Non-payment: Consistent inability to fulfill payment obligations.
Inappropriate interaction: Any disrespect or discomfort caused to our drivers or staff.

For more information about our policies or for questions, please Contact Us.

Resolve Your Concerns

At DriveU, ensuring a safe and smooth journey for students is our utmost priority. If you face any issues, here’s how you can address them quickly:

Step 1: Initiate Contact - Reach out to our support through Contact Us page or directly via phone or email to voice your concerns.
Step 2: Detailed Information - Provide us with essential details like the date, time, and description of the issue to assist you better.
Step 3: Case Assessment - Our team will carefully review your case to find the most suitable solution.
Step 4: Solution Delivery - We will connect with you to provide a resolution or alternative suggestions to meet your satisfaction.
Step 5: Share Your Thoughts - Your feedback is invaluable. Let us know how we did, helping us improve our student taxi service!